FAQs for Employees
My payroll card is not working?
Your best option for registration issues or any other payroll card issue is to contact rapid! PayCard at (888) 727-4314 or online at www.rapidfs.com
2.What is the name of the bank that issues my paycard?
Green Dot Bank issued your rapid! PayCard. Green Dot’s ABA # is 124-303-162.
How do I access my rapid! PayCard online?
Register your rapid! Payroll Card here: https://www.ontime-personnel.com/employee-portalf296af97
How do I access my Payroll Stubs and W-2 Information?
Register for the Employee Portal here: https://www.ontime-personnel.com/employee-portalf296af97
What do I do if I am sick or need to call off?
If you are sick or need to call off, please contact the main branch where you are registered and speak with one of our representatives. If no one is available, leave a detailed message including:
-Your full name
-Reason for calling off
-The name of the employer where you are assigned.
-A good callback number
Even if your employer is aware, you must also inform us directly. Failure to notify us may be considered a no-call, no-show, which could result in termination.
How many call-offs are permitted?
This is a difficult question to answer. The short answer is ZERO! Especially during a probationary period. However, employers are aware that life happens, people get sick, kids get sick, etc.. So, the best answer is to be on time, keep call-offs to emergencies only and ALWAYS CALL OR FOLLOW THE CALL-OFF PROCEDURES. A no-show, no-call will most likely result in termination.